Privacy Policy
Last Updated: 2026
City Groove ("we," "us," "our," or "Company") operates the citygroove.co.nz website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit contact forms, newsletter subscriptions, or inquiries, we collect your name, email address, and any other details you provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URL, pages visited, and time spent on our site.
- Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your browsing experience and track user behaviour.
- Usage Data: Information about how you interact with our content, links clicked, and preferences demonstrated through your site activity.
How We Use Information
We use collected information for the following purposes:
- Conducting website analytics to understand user behaviour and improve site functionality.
- Affiliate tracking and commission calculations for casino and gambling product referrals.
- Personalising content and recommendations based on your interests.
- Responding to your inquiries and providing customer support.
- Marketing communications (with your consent where required).
- Detecting fraudulent activity and maintaining site security.
- Complying with legal obligations and industry regulations.
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Track user behaviour and site performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals and affiliate commission attribution.
- Marketing Cookies: Used for retargeting and advertising purposes.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect site functionality. For more information, visit www.allaboutcookies.org.
Third-Party Links
City Groove contains affiliate links to online casinos, pokies providers, and gambling websites. We are not responsible for the privacy practices, policies, or content of these third-party sites. When you click external links, you leave our site and become subject to the privacy policies of destination websites.
We recommend reviewing the privacy policies of any casino or gambling operator before providing personal information. City Groove does not control these third parties' data handling practices.
Your Rights
Under New Zealand privacy laws and relevant international regulations, you have the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt-out of marketing communications at any time.
- Withdraw consent for data processing where applicable.
- Lodge a complaint with the Privacy Commissioner if you believe your privacy rights have been breached.
If you are an EU or UK resident, additional rights under GDPR may apply. If you are a US resident, CCPA and state-specific privacy laws may provide additional protections.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy. Typically:
- Contact information is retained for 3 years unless you request deletion sooner.
- Analytics and usage data is retained for up to 24 months.
- Affiliate tracking data is retained per commission settlement requirements and applicable law.
- We retain data longer if legally required or to resolve disputes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@citygroove.co.nz
Website: citygroove.co.nz
We will respond to privacy inquiries within 20 business days.
This Privacy Policy is subject to change. We will notify you of significant updates by posting the revised policy on our website with an updated "Last Updated" date.